Citezens Advice Outreach

Fylde Citizens Advice to run outreach sessions from the Town Hall in St Annes

Fylde Citizens Advice, who are funded by Fylde Council, has a long history of providing independent advice to all Fylde residents.  Both partners are committed to providing Fylde residents with the advice they need for the problems they face in day-to-day life.  The range of advice is broad and covers a wide range of issues that people may require support with.

Representatives provide free, confidential and impartial advice on welfare benefits, consumer, housing, relationship, debt and money, immigration and employment issues. They can assist clients to claim what they are entitled to and to know their rights and responsibilities; increasing their wellbeing and improving the Fylde economy.  Advisors have completed full Citizens Advice training and are audited to ensure they comply with both the AQS quality mark and FCA guidance.

From Tuesday the 18th of April, Citizens Advice will be running outreach sessions from the Town Hall's new customer area on Tuesdays between 9am and 1.30pm, and from 3rd of May the service will also be available on Wednesdays. This will double the current outreach provision in St Annes and builds on their permanent core service which is based at their offices in Kirkham.

Councillor Ben Aitken, Chairman of the Environment, Health and Housing Committee commented:

“The Council is delighted to support the Fylde Citizens Advice Bureau to expand its outreach services to cover the Lytham St Annes area.  This will mean that the service can be more easily accessed by residents in these areas which has been something that the council has been keen to bring about in partnership with the CAB”.

The initial vision is for the Tuesday session to cover pre-booked appointments with the Wednesday session being a drop in service.

Appointments for the outreach by calling 0300 330 1166.